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AI strategies: embracing realism in 2026

AI is transforming business decisions, emphasising governance and the human-machine alliance for...

Asda continues its retail tech transformation for customers using ServiceNow

Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...

SolarWinds acquires 8MAN

SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations,...

Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it...

Vendor contract renegotiations are time-consuming

Ivanti has published findings of a new survey which studied IT challenges and the benefits of...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service