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HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...
Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
Global Information and Communications Technology services provider, Getronics, is establishing a...
European broadband standards aim to lower energy use in homes, with potential savings comparable to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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