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Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and...
Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.
Survey reveals gap between mission-critical importance of full-stack observability to business...
The Value Stream Management Consortium has announced the full findings of its inaugural research...
Gamma is one of the first users of Highlight’s Grid View.
False positives and incorrect notifications about possible problems are the main source of...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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