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Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...
New runtime environment vulnerability analytics and support for the Go programming language...
Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...
Opens up a new dimension of monitoring for IoT environments.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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