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Application assurance - from the data centre to the Cloud

Virtual Instruments has introduced the next generation of VirtualWisdom, the industry’s most...

Axians UK unveils Theia: A comprehensive observability as a service solution

Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...

Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings...

Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...

What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service