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Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...
De Novo Solutions has been named an “Emerging Star” by Megabuyte, reflecting its recent...
Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...
New assets will enhance Park Place's Professional Services globally and expand offerings for...
NTT DATA has introduced an AI-driven SDI Services Agent designed to support enterprise...
BMC embeds GPT across AI-driven service and operations management portfolio.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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