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All SAP customers can now enable industry leading observability for their SAP infrastructure,...
Supports more than 1,000 voice, video, and business data applications with the ability to...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Global technology distributor will supply Extreme Networks’ cloud networking management solution...
New Relic’s service level management experience helps developers, operators and executives...
Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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