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UK and Ireland businesses are prioritising operational resilience to address financial risks and...
UK government faces technical debt challenges as AI adoption grows, demanding modernisation and...
Scality's research reveals challenges in scaling AI infrastructure, highlighting storage's critical...
Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
Nokia partners with Pure Storage and Red Hat OpenShift to deliver a cloud-native telco architecture...
Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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