Digitalisation World

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Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital...

Calero expands Technology Business Management leadership with VP appointment

Calero appoints Hyoun Park as VP of Telecom & Mobility Management to support the company’s...

Virtual Instruments joins AppDynamics’ Integration Partner Program

Virtual Instruments has joined the AppDynamicsIntegration Partner Program(IPP). The IPP leverages...

SignalFx raises $75 million

SignalFx, a leader in real-time cloud monitoring and observability for infrastructure,...

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and...

Security and user efficiency focus continues

Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service