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Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
Gartner forecasts a 7.9% rise in IT spending in 2025 amid ongoing AI initiatives, despite an...
ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...
Hexnode unveils a update to its Genie AI, offering improved device insights and automated...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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