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Oracle has unveiled Fusion Agentic Applications, a suite designed for outcome-driven execution in...
The 2026 State of Digital Quality in Accessibility report by Applause highlights AI's role in...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...
Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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