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The first NetOps console server with both Smart Out-of-Band management and advanced automation...
The CPS teams up with Exponential-e to enhance digital efficiency and connectivity across 30 sites,...
DigiCert expands its footprint in India by providing locally-hosted digital trust services,...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
Leading trust deploys Citrix technology to meet the demands of evolving into an Integrated Care...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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