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SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.
New integration creates exceptional shared experiences by converging IT staff, employee, and...
The 2026 SonicWall Partner Awards highlight the achievements of partners and distributors across...
ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...
An escalating cybersecurity skills crisis demands a fundamental shift in organisational strategy,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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