Digitalisation World

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LogicMonitor acquires Catchpoint

LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining...

End-to-end ITSM and ITOM platform powered by AI/ML

Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...

Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by...

Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...

Zenture Partners and Momentum: Pioneering telecom management for the future

Zenture Partners joins forces with Momentum, enhancing telecom lifecycle management with...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service