NEWS
Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals and one another.

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NEWS
3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact Centre as a Service (CCaaS) solutions. The findings also reveal European executives see investing in cloud and AI as becoming central to CX strategy.

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NEWS
Skills gap threatens digital transformation

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine potential progress in IT/OT convergence and security.

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NEWS
DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers.

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NEWS
Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to organizations.

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NEWS
Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas, only 25% have comprehensive RAI programs in place, as shown in a joint study published today by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG).

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NEWS
Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its application decommissioning programme whilst ensuring all data remains accessible throughout its 25-year retention period.

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NEWS
CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era.

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NEWS
Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS
Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc.

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NEWS
Cybersecurity is the leading business concern for IT leaders

Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one of their C-suite’s top-three business concerns, ahead of issues such as inflation (51%) retaining and hiring talent (45%) and supply chain/logistics management (45%), according to a new survey of 1,420 global IT professionals conducted by Rackspace Technology.

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NEWS
MSP roadmap helps on business objectives

New free business model program includes workshops, webinars, purpose-built trainings and more.

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NEWS
Secure file sharing for MSPs

Egnyte, the secure platform for content collaboration and governance, has introduced several new additions to its packages for managed service providers (MSPs), including industry-specific solutions and advanced ransomware recovery.

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NEWS
Developers under pressure in race to the cloud

Couchbase has published findings from industry research examining the challenges faced by development teams amid the race to the cloud and to execute on digital transformation initiatives.

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NEWS
Park Holidays UK relies on IGEL

Supports ambitious M&A growth strategy, cloud adoption and use of Microsoft 365.

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Videos

Angus Shaw, Sales Director at Brigantia Partners Limited, outlines the company’s unique approach to Value Added Distribution as it focuses on both consolidating and expanding its highly successful cybersecurity solutions portfolio, and its key vendor and Channel partner relationships.
Marc Garner, VP, Schneider Electric UK and Ireland, outlines the features and benefits of the recently launched Easy Modular All-in-One Data Center, before discussing the growing applications for modular data centres – not least the edge computing market.
Veniamin Simonov, Director of Product Management, NAKIVO, talks through NAKIVO Backup & Replication v10.7, with new backup to cloud, anti-ransomware and monitoring features.
David Craig, Iceotope CEO, shares the company’s exciting development plans, following a recent £30 million funding round. The key investment partners bring with them a range of business and technology skills which will help Iceotope to continue to innovate in the liquid cooling market.

Expert Opinions

By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue.
By Anna Holden, marketing manager, Merapar.
By Victor Bonet, Business Development Manager Printing & Supplies at Tech Data.