NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

Read More
NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

Read More
NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

Read More
NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

Read More
NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

Read More
NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

Read More
NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

Read More

Videos

Zahl Limbuwala, Operating Partner, DTCP, provides some brilliant insights into the challenges facing the data centre industry in 2024 and beyond – with his thoughts on AI, data sovereignty, data centre...
Ev Kontsevoy, CEO and CO-founder at Teleport, discusses Zero Trust as applied to IT infrastructure security, outlining the many challenges which need to be overcome in order to deliver fast access to any...
John Pagliuca, CEO of N-able, discusses the company’s recently published ‘MSP Horizons Report’, produced in association with Canalys, providing invaluable insights as to the key technologies and business...
Charissa Jaganath, Head of Responsible Business at Logicalis, discusses how IT organisations can become responsible businesses, encompassing the measurement and disclosure of carbon emissions across all three...

News

Joanna Mainguy will steer strategies for sustainability innovation across AVEVA’s portfolio and partner ecosystem, furthering ESG targets for 2025 and beyond.
Juniper Partner Advantage 2024 expands its partner ecosystem and AI-Native Networking offerings to maximize performance, productivity, and profitability.
NBN Co (nbn), Australia’s wholesale open-access broadband provider, has selected Infinera’s GX Series platform and ICE-X intelligent coherent pluggables to help upgrade its nationwide optical network.
Built on the only unified external cybersecurity platform and combined with leading digital risk protection and threat intelligence modules, new EASM module gives customers comprehensive visibility and control...