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IT Management + Service Expert Opinions News Videos

NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we are to meet the targets set out by governments and organisations, tangible actions must take place. The UK has committed to reaching net zero by 2050, a challenging prospect that requires all levels of...

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NEWS
Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and reduce costs. By Mark Twomey, CEO, Xcession.

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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NEWS
The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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NEWS
Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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NEWS
Avoid the double whammy of high costs and ineffective implementation in ITSM

IT efficiency remains a major objective for enterprises in every sector, all too-frequently...

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NEWS
How to avoid compliance fines through automation and better people processes

The number of regulatory standards and security best practices infrastructure teams have to comply...

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NEWS
Business as usual: keeping software up to scratch wherever your team is

The world is currently in the midst of the unknown. The COVID-19 pandemic has led to one of the...

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NEWS
Why managing application performance in the cloud is vital

In the digital era, it's now easier than ever to support a remote workforce as so many applications...

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NEWS
Efficient monitoring: how to realise a return on investment from container use

Containerised applications are fast becoming an established fact in the IT infrastructure of global...

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Videos

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Aprovis at DCW Asia - Part 3

DCW Asia 2025 - Part 3 of 3

News

HCLSoftware tech trends 2026: AI and autonomy in enterprises

Autonomous intelligence is changing how enterprises operate, influencing digital processes and governance approaches.

Sophos launches workspace protection for hybrid work

Sophos introduces Workspace Protection, providing security for hybrid work environments and managing users and data across different platforms.

DE-CIX reports surge in global data traffic for 2025

DE-CIX reports significant growth in global data traffic for 2025, reflecting rising streaming, AI workloads, and increased digital connectivity.

Climb Channel Solutions expands European partnership with Delinea

Climb Channel extends its partnership with Delinea to Europe, focusing on enhancing cybersecurity solutions amid rising AI-driven threats.

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