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IT Management + Service Expert Opinions News Videos

NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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NEWS
Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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NEWS
The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS
Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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NEWS
Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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NEWS
Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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NEWS
Overcoming IT Complexity With Full-Stack Observability

By Thomas LaRock, Head Geek, SolarWinds

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NEWS
A defining moment: the next 12 months will be critical for businesses on their journey to full-stack observability

New research from Cisco AppDynamics shows that the journey to full-stack observability is well...

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NEWS
Thriving in the age of disruption: How right-sizing the IT estate is pivotal to business growth

By Sanjiv Sachdev, Director, Strategic Business Value Consulting at Serviceware.

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Videos

Interview with Gerchamp at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

There’s no such thing as an off-the-shelf AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Fuel cells central to Centrica’s power blueprint

Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...

Rising customer expectations & the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

News

Cohesity secures US patent for AI system enabling secure GenAI on secondary data

Cohesity has been granted a US patent for its AI platform Gaia, which enables generative AI applications to operate on secondary enterprise data while maintaining existing security and governance controls.

Navigating new threat landscapes: MSPs and the rise of social engineering attacks in Microsoft Teams

A look at how attackers exploit Microsoft's collaboration tool to bypass traditional security measures and what this means for managed service providers.

Arctic Wolf reveals Aurora Exposure Management for enhanced cyber risk mitigation

Arctic Wolf launches Aurora Exposure Management, aiming to enhance organisations’ ability to manage cyber risks proactively using AI capabilities.

Uniflair XCA series: developments in data centre cooling technology

Schneider Electric has introduced the Uniflair XCA series, a range of cooling solutions designed for use in advanced data centre environments with a focus on energy efficiency.

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