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IT Management + Service Expert Opinions News Videos

NEWS
SUSTAINABILITY FOCUS 9

Reaching climate change goals “as-a-Service” By Sue Preston, Vice President and General Manager, HPE Pointnext and HPE GreenLake

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NEWS
SUSTAINABILITY FOCUS 8

Many industries may be ignoring upto 70% of their carbon emission through not having the correct IT systems. Millions of tonnes of carbon emissions are accounted for through lack of IT systems. By Alex Trenbath, Director, Envirovue.

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NEWS
SUSTAINABILITY FOCUS 6

Establishing a sustainable digital enterprise By Charles Cao, Head of Operations and Strategy at Conga

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NEWS
SUSTAINABILITY FOCUS 5

Four ways to collectively take action for a sustainable future  By Matthew Houlihan, Senior Director, Government and Corporate Affairs, Cisco

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NEWS
SUSTAINABILITY FOCUS 1

Achieving sustainability through technology The good news is that many of the initiatives that...

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NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we...

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NEWS
Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and...

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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NEWS
The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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NEWS
Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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Videos

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

From SLAs to XLAs: why outcomes will define the next era of connectivity

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He...

News

Scality and WEKA unveil jointly validated AI storage solution

Scality and WEKA have partnered to integrate their storage technologies, aiming to provide enterprises with a scalable AI storage solution designed to improve performance and reduce infrastructure complexity.

Vertiv enhances IT management with new KVM Switch for remote access

Vertiv has introduced the Avocent MergePoint Unity 2, a KVM switch designed to support IT management across different environments with a focus on operational efficiency and security.

Securonix Launches Sam and Agentic Mesh: Transforming Security Operations with AI

Securonix collaborates with AWS to introduce Sam the AI SOC Analyst, a model designed to enhance SOC productivity and governance.

Telecoms and AI: a people-first approach

Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first approach to AI to mitigate employee concerns and embrace opportunities.

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