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IT Management + Service Expert Opinions News Videos

NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we are to meet the targets set out by governments and organisations, tangible actions must take place. The UK has committed to reaching net zero by 2050, a challenging prospect that requires all levels of...

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NEWS
Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and reduce costs. By Mark Twomey, CEO, Xcession.

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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NEWS
The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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NEWS
Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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NEWS
Avoid the double whammy of high costs and ineffective implementation in ITSM

IT efficiency remains a major objective for enterprises in every sector, all too-frequently...

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NEWS
How to avoid compliance fines through automation and better people processes

The number of regulatory standards and security best practices infrastructure teams have to comply...

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NEWS
Business as usual: keeping software up to scratch wherever your team is

The world is currently in the midst of the unknown. The COVID-19 pandemic has led to one of the...

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NEWS
Why managing application performance in the cloud is vital

In the digital era, it's now easier than ever to support a remote workforce as so many applications...

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NEWS
Efficient monitoring: how to realise a return on investment from container use

Containerised applications are fast becoming an established fact in the IT infrastructure of global...

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Videos

Sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...

Data centre investment moves into the mainstream

Lottie Tollman, Head of Data Centres Advisory, EMEA and Gonzalo Martín, Head of Data Centres Capital Markets, EMEA, both at Colliers, the international property adviser, explain why data centres are no longer...

News

The security implications of AI skills in organisations

AI skills provide operational benefits but introduce new risks, particularly in security-intensive environments like SOCs and MSSPs.

Red Report 2026: insights into evolving cyber threats

Red Report 2026 reveals a shift in cyber tactics with an emphasis on stealth and persistence, redefining our approach to digital defence.

Cloudera expands AI capabilities on-premises with advanced data solutions

Cloudera expands AI and analytics capabilities in data centres, enabling secure, efficient deployment and management across enterprise data environments.

Proofpoint acquires Acuvity to enhance AI security and governance

Proofpoint has acquired Acuvity to expand its AI security and governance capabilities, helping organisations manage AI-related risks in the workplace.

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