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IT Management + Service Expert Opinions News Videos

NEWS
SUSTAINABILITY FOCUS 9

Reaching climate change goals “as-a-Service” By Sue Preston, Vice President and General Manager, HPE Pointnext and HPE GreenLake

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NEWS
SUSTAINABILITY FOCUS 8

Many industries may be ignoring upto 70% of their carbon emission through not having the correct IT systems. Millions of tonnes of carbon emissions are accounted for through lack of IT systems. By Alex Trenbath, Director, Envirovue.

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SUSTAINABILITY FOCUS 6

Establishing a sustainable digital enterprise By Charles Cao, Head of Operations and Strategy at Conga

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SUSTAINABILITY FOCUS 5

Four ways to collectively take action for a sustainable future  By Matthew Houlihan, Senior Director, Government and Corporate Affairs, Cisco

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NEWS
SUSTAINABILITY FOCUS 1

Achieving sustainability through technology The good news is that many of the initiatives that...

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NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we...

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Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and...

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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Videos

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for...

Inside Portnox’s global channel launch and passwordless NAC strategy

In this interview, Kristen Knight, newly appointed VP of Channel Sales at Portnox, discusses the launch of the company’s global partner programme and its cloud-native, passwordless approach to network access...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Backup storage architecture security and scale insights from ExaGrid

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains...

News

Keepit forms partnership with Hammer Distribution

Keepit teams up with Hammer Distribution to enhance data protection and recovery in the UK and Ireland, focusing on cloud resilience and data sovereignty.

AI adoption: balancing innovation and governance in the UK

Logicalis' annual report highlights the ascent of AI in organisations, underlining the need for robust governance frameworks to align with technological advancements.

Navigating the AI-cybersecurity paradox: a deep dive into budget dynamics

Exabeam's recent report highlights the complex relationship between AI investments and cybersecurity budget planning, revealing challenges in aligning tech decisions with business outcomes.

ISC2 launch a global code of conduct for cybersecurity professionals

The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners worldwide, emphasising trust, integrity, and principled decision-making.

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