NEWS

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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NEWS

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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NEWS

Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

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BLOG

The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS

Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across the tech industry. Private 5G in enterprise and greater investment in cloud will also advance in 2023 as digitalisation continues to drive sweeping change in the way the world connects, consumes and collaborates.

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NEWS

Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT services provider based in Atlanta, Georgia.

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Digital teams leverage continuous automation and AI-assistance to deliver essential business outcomes efficiently and cost-effectively.
IT in “hyper-care” mode to meet unprecedented digital demand.
New research from Towards Maturity uncovers how high performing learning organisations are leveraging learning technologies and new leadership development methodologies to increase access to learning, flexibility and drive real capability impact. The research, supported by Skillsoft, draws on the latest Towards Maturity’s 2018 Leadership Pulse, as well as independent data from more than 700 L&D professionals and 10,000+ learners.
Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators do for the organisations they work in. Their work is the bread and butter that keeps organisations moving. However, this year, the pandemic has doubled – and even tripled – their workload, especially with the added task of managing IT systems remotely. Digitalisation World spoke to six industry leaders who want to acknowledge and recognise the importance of SysAdmins, and the work they have done to keep organisations running during this time.
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable suite of applications that delivers operational safety and business intelligence using internet of things (IoT), video, artificial intelligence (AI) and analytics. Lumada Video Insights is an integral part of Hitachi Vantara’s DataOps strategy, which redefines data management for the AI era by seamlessly connecting data consumers with data creators to rapidly monetise customers’ data.
OpenText Business Centre for SAP® digitises sales order processes to increase operational efficiency.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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