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IT Management + Service

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Harnessing AI alignment: unlocking billions in workplace value

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking billions in value for UK enterprises.

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The impact of Agentic AI on the future of customer service

New insights examine how agentic AI is being adopted in customer service and its impact on operational workflows.

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iManage report highlights gap between AI adoption and knowledge maturity

iManage’s latest report examines the relationship between knowledge management maturity and AI adoption.

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Hexnode updates Genie AI with advanced device management features

Hexnode unveils a update to its Genie AI, offering improved device insights and automated remediation for efficient management.

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A deep dive into Huntress's 2026 Cyber Threat Report

Delving deep into the organised playbook of modern cybercrime, this article exposes the scale and sophistication transforming cyber criminals into a global force.

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European Parliament suspends AI features over data security concerns

The European Parliament has disabled AI features on official devices due to data security concerns involving external cloud servers.

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Exabeam updates security platform with AI monitoring features

Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...

Infoblox unifies NetOps, SecOps, and CloudOps

New suite is designed to break down silos and provide comprehensive visibility and security across...

Yubico launches self-service YubiKey ordering and streamlined portal

Yubico updates YubiKey as a Service with self-service features for easier passkey management.

The state of cyber resilience: overcoming operational disruptions

Enterprises face challenges post-cyberattack, with operational disruptions lasting days. Absolute...

Node4 joins Fortinet’s Engage Tech Support Partner Program

Node4 has become an Engage Tech Support Partner within Fortinet's program, strengthening its...

Veeam unveils new Data Cloud solutions for MSPs

Veeam Software expands its offerings with Veeam Data Cloud for Managed Service Providers,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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