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IT Management + Service

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Simplifying workflows with AI: updates from BMC

BMC introduces AI enhancements to its Control-M and AMI portfolios, supporting workflow automation and mainframe operations.

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NEWS

How AI and data could reshape the infrastructure landscape by 2026

Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and enhanced accountability are shaping how projects are planned and delivered.

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ICS.AI launches unified AI platform for UK public sector

ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.

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Keysight joins Airbus SpaceRAN 5G project

Keysight partners with Airbus on the SpaceRAN project to support the development of 5G non-terrestrial networks using satellite technology.

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UK cybersecurity and resilience bill: mandated infrastructure standards

The UK's Cybersecurity and Resilience Bill establishes a framework for infrastructure protection, clarifying responsibilities across sectors.

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Rubrik introduces Security Cloud Sovereign for data sovereignty

Rubrik introduces a solution for data sovereignty, enabling management of data within specified jurisdictions.

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Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to...

RBC Capital Markets modernises process and content services

RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...

ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more...

Technology gives a helping hand

Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...

Derive expands cybersecurity reach with new governance and operations modules

Derive transforms its platform, adding Governance and Operations modules to enhance cyber risk...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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