UK CIOs face challenges in balancing AI adoption with governance, revealing fears about data exposure and inadequacies in compliance frameworks.
Read More
Assured Data Protection strengthens global operations with Alvaro Gonzalez's appointment as Senior Vice President of Product and Go-to-Market.
Read More
Turnitin joins Google Workspace for Education, aiming to support educators with AI tools and insights for ethical student writing.
Read More
By Jamie Lewis, Product Design Lead, POWWR
Read More
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.
Read More
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
Read More