NEWS

The evolving demands of GenAI on cloud services

Flexera's 2026 report reveals organisations struggle with cloud management amidst accelerated GenAI adoption.

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NEWS

Celebrating a decade of Girl Tech: Paving the digital path for young women

Girl Tech programme helps over 2,000 young women pursue digital careers, championing gender parity in tech.

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NEWS

Check Point’s agentic platform for network security

Check Point introduces its Agentic Network Security Orchestration Platform, designed to support network security with increased efficiency and automation.

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BLOG

Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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BLOG

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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The shift towards AI adoption in UK workplaces continues amid concerns over organisational...
CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...
Alteryx introduces an updated Academy platform designed to support learning at different career...
The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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