In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.
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Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
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In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic partnerships are reshaping security delivery for small and medium-sized businesses.
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In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help organisations navigate AI-driven security risks, compliance demands and emerging threats such as...
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At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where...
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By Graham Jarvis, Freelance Lead Journalist, Business and Technology, Trudy Darwin Communications,...
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DXC OASIS is an intelligent orchestration platform that integrates seamlessly across existing IT...
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By Tony Fergusson, CISO in Residence at Zscaler.
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In an exclusive conversation with Isobelle Coventry, this article explores the significant growth...
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This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam,...
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By René Klein, Executive Vice President, Europe at Westcon-Comstor.
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By Ryan Davis, Channel Account Manager at CultureAI.
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