Consumer expectations in relation to ultra-fast interactions, ease of engagement and service quality have grown exponentially, fuelled by the lockdown experience of the past year.
By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.
“Machine Learning (ML) can take an organisation’s digital transformation to new heights” — It’s a statement we hear time and time again, but in practice, it doesn’t achieve that warm and fuzzy turn-key transformation feeling the statement asserts.
By Santiago Giraldo, Director of Product Marketing at Cloudera.
After a summer of chaotic scenes in airports and ever-changing travel restrictions, many in the aviation sector are longing for business to return to ‘normal’ and hankering for the pre-pandemic days. Returning to its old ways, however, is the worst thing that the industry could do.
By Randel Darby, CEO and Co-Founder at Airportr.
As promising as the current COVID-19 vaccines are in the fight against the pandemic, the biggest challenge is still how to distribute these vaccines all across the globe.
By Mohan Naidu, FPT UK Managing Director.
As businesses gain through improved ROI, investment in hyperautomation is expected to increase to achieve operational excellence and resilience.
By Balakrishna D R, Senior Vice President, Service Offering Head - ECS, AI and Automation, Infosys.
Machine learning (ML) has been often touted as the big thing that can solve nearly every problem. ML hype has washed over all walks of life - from business to academia. However, it has caused tunnel vision as businesses try to apply machine learning to context where other solutions would work better.
By Juras Juršėnas, Chief Operations Officer at Oxylabs.io
As operators drive to increase the velocity and scale of Service Assurance processes across their complex, converging enterprise IT and network domains, automation has become a critical priority.
By Ian Russ, EMEA Chief Architect within BMC Software’s Office of the CTO.
When you look at the Saqqara Necropolis, the oldest of Egypt’s pyramids, do you immediately discard it as an irrelevant relic? Not at all. You admire it for the architectural skill involved in its construction, and the story behind its eternal beauty.
By Marc Zottner, Field CTO, VMware Tanzu
Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.
Jim Hart, CEO of BCS, discusses the company’s Summer Report, which finds that the data centre industry continues to expand and innovate as it faces any number of challenges around sustainability, energy supplies and costs, skills shortage and supply chain volatility.
Marc Garner, VP, Schneider Electric UK and Ireland, outlines the features and benefits of the recently launched Easy Modular All-in-One Data Center, before discussing the growing applications for modular data centres – not least the edge computing market.
Owen Rogers, Uptime Institute Research Director for Cloud Computing, discusses the findings of his recent report – Public Cloud Costs versus Resiliency: Stateless Applications, which outlines the importance of cloud service resiliency as it can impact on application availability.
Leaseweb Global has published the results of research revealing that over half (55%) of UK IT professionals currently trust public cloud services less than they did two years ago, having run into challenges around usage costs, migration and customer service.
Combining Kyndryl’s advisory, modernisation, management and enterprise AI services and Elastic’s search-powered solutions to help joint customers enhance their data-driven digital transformation initiatives.