Digitalisation World

Barry McNeill, co-founder of Semco Style Institute UK (SSI UK) says the way we view work has changed for good and explains how businesses and leaders need to take a more collaborative approach to working styles if they want to retain talent and grow their organisations.

NEWS

Addressing the five main challenges that come with a modern global workforce

By Elise Müller, VP People & Culture at Spryker.

Understanding the true costs of resiliency

Owen Rogers, Uptime Institute Research Director for Cloud Computing, discusses the findings of his recent report – Public Cloud Costs versus Resiliency: Stateless Applications, which outlines the importance of cloud service resiliency as it can impact on application availability.

Hospitality platform prioritises the customer experience

Kinesh Patel, the Chief Technology Officer and Co-Founder of SevenRooms., explains how a combination of data, personalisation and automation is providing a digital dividend for the restaurant and wider hospitality sector as it seeks to optimise both the customer experience and post-pandemic flexibility and profitability.

Ransomware threat demands improved data resilience

Florian Malecki, Executive Vice President of Marketing for Arcserve, discusses the findings of the company’s recent ransomware survey, which reveals that far too many organisations are still unprepared, not least in terms of recovering lost data. The good news is that businesses do have plans to increase their data resilience investments to meet the challenges of today’s hybrid, digital workplace.

Conversational AI enhances customer and employee interactions

Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.

Expert Opinions

It’s Time for a New Job Category – Performance Management Engineers

Maintaining an edge

How the right communication engages remote employees

Turning down the noise: How to prevent employee burnout

Is the ‘Great Resignation’ just an excuse used by employers that haven’t moved with the times?

Hybrid working, managed print services and the technology channel

The Importance of Digital Resilience in an Uncertain World

How AI enables organizations to move from network monitoring to proactive observability

Safe in the hands of robots: how innovations in robotics can enhance data centre efficiency

Cost pressures shine a spotlight on IT managers and cloud expenditure

It’s not ‘hybrid working’. It’s just ‘working’

Addressing the five main challenges that come with a modern global workforce

Videos

Understanding the true costs of resiliency

Hospitality platform prioritises the customer experience

Ransomware threat demands improved data resilience

Conversational AI enhances customer and employee interactions

News

Lumen invests in its sixth on-net subsea route across the Atlantic

Blue Planet Automation accelerates CSP adoption of 5G and Multi-Cloud

Alation and Fivetran form strategic partnership

ServiceNow unveils the Now Platform Tokyo release