NEWS
Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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NEWS
Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic partnerships are reshaping security delivery for small and medium-sized businesses.

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NEWS
DigiCert Q&A: AI threats, certificate lifecycle risk and channel strategy

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help organisations navigate AI-driven security risks, compliance demands and emerging threats such as...

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NEWS
How data sovereignty is reshaping infrastructure decisions

By George Ashwin, UK Channel Director at AddOn Networks

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NEWS
Advanced cooling technologies are changing data centre design decisions

By Aurore Knight, Associate Director, Black & White Engineering.

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NEWS
The AI Boom Is Outpacing the Networks That Power It – It’s Time to Revolutionize Connectivity

Connectivity, Not Compute, Will Decide the AI Race. By Mahesh Krishnaswamy, Founder and CEO of...

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NEWS
Leading Law Firm Partners with Principle Networks

Implemented a phased replacement and migration of Hill Dickinson’s Wide Area Network (WAN) and...

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NEWS
Move over Big AI - Small Language Models are Where the Money Is

By Sham Arora, Chief Technology Officer at Tech Mahindra.

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Videos

Rory Flashman-Wells, Co-Founder, National Data Centre Day, and Managing Director at Spa Communications, and Duncan White, Senior Director of Communications & Marketing at AtlasEdge, National Data Centre Day...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...

News

Tricentis introduces AI-driven test case generation for SAP environments, enhancing quality assurance with reduced effort and costs.
Wasabi Technologies enhances EMEA partner ecosystem with innovative solutions to tackle cyber threats and support AI-driven data growth.
Claroty introduces Claire, a pioneering CPS-native AI security agent designed to enhance infrastructure defence with unparalleled precision and speed.
ESET's latest index uncovers SMBs' cybersecurity readiness, challenges, and concerns, emphasising AI's dual role and the need for robust defence mechanisms.