NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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NEWS

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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NEWS

Dell NativeEdge 2.0: reimagining edge operations

Securely scale your edge operations to power any use case.

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Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Company will extend universal cloud operating model to consistently run apps and data anywhere.
Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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