Logo

IT Management + Service Expert Opinions News Videos

NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

Read More
NEWS
Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

Read More
NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

Read More
NEWS
Embracing diversity and inclusion: a new dimension for leadership and management

BY by Morten Wierod, President Electrification ABB.

Read More
NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

Read More
NEWS
APM: The symbiotic relationship between network and end user experience

By Pavel Minarik, Vice President, Technology at Progress.

Read More
NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

Read More
NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

Read More
NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

Read More
NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

Read More
NEWS
Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

Read More
NEWS
The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

Read More

Videos

It’s HAMR time for Seagate’s Mozaic™ 4+ platform

Jason Feist, Seagate SVP, Go-to-Market, discusses Seagate Technology’s next-generation Mozaic™ 4+ platform, said to be the industry’s only heat-assisted magnetic recording (HAMR)–based storage platform...

Webex launch at Gamma: a partner-led approach explained

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform...

Interview with AAlberts at DCW 2026

Data Centre World 2026

Interview with Tark Thermal Solutions at DCW 2026

Data Centre World 2026

News

Deloitte Netherlands and Illumio forge alliance for cyber resilience

Deloitte Netherlands partners with Illumio to strengthen digital resilience in Europe through enhanced cybersecurity measures.

Apex Computing achieves Microsoft security designation

Apex Computing has achieved a third Microsoft Solutions Partner designation, adding Microsoft Security to its existing Modern Work and Infrastructure (Azure) designations.

Navigating the security challenges of agentic AI in modern enterprises

Challenges ahead as enterprises brace for increased security incidents with generative AI applications.

UK law firms report higher AI usage and operational gains

UK legal firms surpass global counterparts in AI adoption, driving efficiency and profitability.

© 2026 - Angel Business Communications Limited

Made with by Angels