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Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
Organisations can now confidently create highly accurate automation for common IT operations and...
Accenture aims to expand its AI capabilities with the acquisition of UK's Faculty, an AI native...
With 88% of IT leaders re-evaluating cloud spending, on-premise infrastructure remains sticky as IT...
Virtual Instruments has joined the AppDynamicsIntegration Partner Program(IPP). The IPP leverages...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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