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Software leader for IT service providers also announced new partnerships, product integrations and...
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Camunda's new ServiceNow integrations enhance orchestration of complex IT processes, offering...
DigiCert expands its footprint in India by providing locally-hosted digital trust services,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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