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Cognizant and ServiceNow form strategic partnership

Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...

What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...

Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for...

ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and...

Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service