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Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...
Forescout Technologies unveils segmentation solution focusing on device identity and behaviour,...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
UK-based MSP Babble leverages NinjaOne to unify IT operations and strengthen compliance, improving...
Smart Communications announces Satish Shenoy as Senior VP to enhance global partner strategy and...
KnowBe4 appoints Kelly Morgan as Chief Customer Officer to enhance global customer success and risk...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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