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With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon...
Lumen Technologies is integrating Blue Planet’s AI agents into its network operations to support...
SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and...
All-in-one platforms offer convenience, but retail and SaaS companies report they can limit growth,...
Three key trends in the sensor market from CES 2026: the rise of physical AI, renewed industrial...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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