NEWS

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.

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NEWS

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.

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NEWS

SUSE Manager 4 makes IT transformation more cost effective and secure

SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.

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NEWS

Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.

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NEWS

SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.

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BLOG

The Top Reason Most IT Organisations Can’t Quickly Resolve Critical Incidents

Most organisations today are digital businesses. In other words, they rely on electronic processes to run their core business. Digital processes dramatically streamline and enable more accurate and often higher quality operations. However, they also create major disruptions when there are problems with the applications or systems running these processes – or the Internet or corporate network enabling them. In other words, they are the source of critical events that become incidents requiring...

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Leading agentless device security platform provider Armis, and cloud visibility and analytics...
Fortinet introduces advanced FortiOS features to safeguard networks against quantum computing...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...
AlgoSec’s latest product release delivers automated application connectivity and security policy...
New data highlights the challenges and opportunities in software release management, emphasising...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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