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Elastic launches a solution to simplify AI agent development with context-driven capabilities,...
Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT...
Deloitte Netherlands partners with Illumio to strengthen digital resilience in Europe through...
Lumen Technologies is integrating Blue Planet’s AI agents into its network operations to support...
Zenture Partners joins forces with Momentum, enhancing telecom lifecycle management with...
As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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