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With identity fraud impacting UK businesses, Signicat appoints Ray Ryan to lead its operations in a...
Integration of Edwin AI with IBM watsonx and Red Hat Ansible Automation Platform aims to unlock...
Correlated app, infrastructure and Internet performance visibility speeds problem isolation and...
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Renaissance teams up with TP-Link to expand networking solutions, utilising TP-Link's Omada...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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