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Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
New capabilities integrate observability, incident response, service management, and AIautomation...
The UK invests in 'Sunrise', a £45 million supercomputer to advance fusion energy research and...
Reimagining employee experience, Nexthink empowers organizations to proactively optimize business...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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