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British organisations are increasingly adopting AI agents but face challenges in orchestration and...
JumpCloud has introduced Agentic IAM, a new identity management solution designed to support both...
Exploring the UK's focused strategy to accelerate data centre growth amidst AI and cloud storage...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...
A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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