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Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...
Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring...
Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...
Leading technology distributor appointed strategic distributor for Sandvine.
New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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