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Fluke Corporation introduces AI-driven enhancements to eMaint CMMS/EAM, aimed at streamlining...
Yubico updates YubiKey as a Service with self-service features for easier passkey management.
A recent report by Zapier highlights the pivotal role AI will play in shaping enterprise operations...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...
Bell Cyber launches managed cybersecurity service for Canadian SMEs, leveraging WatchGuard...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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