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With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and...
ABB has announced the winners of its 2026 Startup Challenge, which focuses on AI-based solutions...
Large enterprises express concern that AI may not deliver the resilience and business continuity...
Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
Looks to increase company’s Indian employee base by at least 25 percent this year further...
CIMPOR, in collaboration with Vodafone Portugal and Ericsson, has completed a deployment of private...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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