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Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...

IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote...

Infoblox unifies NetOps, SecOps, and CloudOps

New suite is designed to break down silos and provide comprehensive visibility and security across...

A better end user experience for network analytics

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...

Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service