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Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring...
Modernisation Maturity Model based on three decades of experience across thousands of successful...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...
Infosecurity Europe introduces a new programme to support cybersecurity startups, aiming to foster...
A10 Networks has introduced major advancements to its Thunder Application Delivery Controllers...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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