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The impact of Agentic AI on the future of customer service

New insights examine how agentic AI is being adopted in customer service and its impact on...

Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics...

Frore Systems unveils AirJet Mini G2

Frore Systems highlights the AirJet Mini G2 as a solid-state cooling solution aimed at managing...

Signicat strengthens UK presence with Ray Ryan's appointment

With identity fraud impacting UK businesses, Signicat appoints Ray Ryan to lead its operations in a...

BMG and Iron Mountain partner on workplace transformation

BMG partners with Iron Mountain to enhance workplace transformation, aiming to blend physical moves...

BCS appoints Cezary Zieba as Country Manager for Poland

Cezary Zieba joins BCS with a mission to enhance operations in Poland and Central Europe.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service