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A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London...
Litera unveils cutting-edge updates to its Foundation Platform, integrating AI-powered tools into...
Orion Platform-based Web Performance Monitor (WPM) 3.0 and SaaS-based SolarWinds Pingdom to provide...
ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
Pax8 names Avery Moon as the new CTO to drive its AI-driven Marketplace vision for SMBs.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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