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The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...
New integrations empower customers to accelerate DevOps at scale through visibility into IT assets...
Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
Motive introduces advanced AI enhancements to streamline driver qualification processes and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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