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Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
A global study commissioned by Dell Technologies and conducted by IDC finds that governments are...
Edith Harbaugh has rejoined LaunchDarkly as CEO, leading the company through AI-driven innovation...
DataOps approach reduces release cycles from days to minutes.
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
UK business leaders report increased concern about AI-related cybersecurity risks, alongside...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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