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LogicMonitor simplifies multi-cloud complexities

LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...

How CRS Technology Consultants used N-able to thwart a major ransomware threat

A timely intervention by CRS Technology Consultants and N-able saved a regional CPA firm from a...

Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...

The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Driving enterprise efficiency through generative AI

Infosys teams up with AWS to enhance enterprise capabilities using generative AI, with a focus on...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service