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Platform brings transparency, order, and greater access to the latest technology innovations for...
ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
BMC embeds GPT across AI-driven service and operations management portfolio.
Liberty Lake Cloud has introduced its new Vega Cloud Management Platform­ that is designed to help...
Refining network monitoring vital in optimising performance but cost issues remain.
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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