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IT ops and security staff leave businesses at risk

Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...

Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

Heficed launches world’s first self-service IP management platform

The world’s first self-service IP (Internet Protocol) management platform has launched,...

Auvik launches Partner Program

Tiered program offers resellers a streamlined, profitable experience through Auvik’s...

Continuous compliance, continuous deployment, and incident remediation

New Puppet product updates reaffirm the company’s vision for abstracting complexities and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service