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ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create...

Kaseya introduces new offerings, receives special recognitions

Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers...

Birmingham City University partners with Exponential-e on new communications platform

Birmingham City University partners with Exponential-e to implement a cloud-based communications...

ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

Hammerspace acquires Rozo Systems

Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service