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Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...
Raytion’s industry-leading information retrieval technology will enable unified real-time access...
Managed services provider selects SolarWinds MSP for remote monitoring and support.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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