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The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...
ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
By Mayke Nagtegaal, Messagebird.
Integrated environmental, social, and governance (ESG) solution combines the power of...
Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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