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Move to cloud-based customer experience platform supports collaboration, conversational service and...
BMC embeds GPT across AI-driven service and operations management portfolio.
Westcon-Comstor has signed a distribution agreement with Meter to make its networking-as-a-service...
New product helps improve end-user experience by empowering organisations to manage the operational...
euNetworks has been selected as a connectivity partner for the AWS European Sovereign Cloud, aiming...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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