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Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...
Infosecurity Europe introduces a new programme to support cybersecurity startups, aiming to foster...
Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
By Mayke Nagtegaal, Messagebird.
Company remains committed to building on vendor-agnostic, open-platform approach to support the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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