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New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...
Large enterprises express concern that AI may not deliver the resilience and business continuity...
Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing...
Three key trends in the sensor market from CES 2026: the rise of physical AI, renewed industrial...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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