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Freshservice unified incident response management with AI-enhanced alerting enables any business to...
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Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...
Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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