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Wasabi Technologies expands its cloud storage footprint by acquiring Seagate's Lyve Cloud division,...
The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
Park Place Technologies has announced the asset acquisition of a new inventory and logistics...
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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