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Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...
Looks to increase company’s Indian employee base by at least 25 percent this year further...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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