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ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and...

Dynatrace extends cloud security

New runtime environment vulnerability analytics and support for the Go programming language...

Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...

A better end user experience for network analytics

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...

Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...

ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service