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Tech pros benefit from the richness of a full-featured application performance management solution...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Payara Services gains recognition in the Cloud Excellence Awards 2025 for its innovation in Java...
Flashpoint introduces updates to its threat intelligence capabilities, including EASM,...
Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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