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Precursive, UK provider of the resource management and OpsTech solution, has published research...
Dell Boomi’s integration platform helping global energy company to become more agile in a rapidly...
Extensive, long-term framework agreement with eight-figure total volume.
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
New assets will enhance Park Place's Professional Services globally and expand offerings for...
Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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