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New enhancements include Venafi integration for better security controls.
Park Place Technologies has strengthened its software portfolio with the purchase of...
Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...
New Relic’s service level management experience helps developers, operators and executives...
BMC embeds GPT across AI-driven service and operations management portfolio.
The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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