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New product helps improve end-user experience by empowering organisations to manage the operational...
Birmingham City University partners with Exponential-e to implement a cloud-based communications...
Global technology distributor will supply Extreme Networks’ cloud networking management solution...
Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data...
ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.
GTT Communications plans to expand its global network services in 2026, including AI enhancements...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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