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Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...
Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...
Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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