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Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to...

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings...

Nokia selects Tutela to expand visibility to mobile network performance

Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...

Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...

Sharp Europe unveils new ‘One Sharp’ unified brand proposition

Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service