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Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking...
Virtual Instruments has become Virtana, a company focused on providing customers with the...
Aruba, a Hewlett Packard Enterprise company, has introduced Aruba ESP (Edge Services Platform),...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...
Leading agentless device security platform provider Armis, and cloud visibility and analytics...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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