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UK IT teams tackle alert fatigue amid growing challenges

UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

OVHcloud bolsters German presence with new Berlin 3-AZ region

OVHcloud expands its footprint in Germany, launching its third European 3-AZ cloud region in...

SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service...

ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service