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Eagle Eye Networks and Sitasys introduce automated alarm handling solution

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

SolarWinds acquires 8MAN

SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...

Your.Cloud expands UK footprint acquiring Comm-Tech Voice & Data Ltd.

Your.Cloud acquires Comm-Tech to enhance TICTS sector expansion in the UK, marking a strategic move...

Channel 4 looks to Delphix to accelerate innovation

DataOps approach reduces release cycles from days to minutes.

Ci Distribution strengthens portfolio with new BenQ partnership

Ci Distribution partners with BenQ to expand its professional display range available to UK...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service