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Examining the adoption of agentic AI, focusing on trust and process orchestration in business...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Calitii, under Synechron, becomes a ServiceNow Elite Partner, reflecting its prowess in AI-driven...
Hyphen announces the appointment of Eva Diego as CEO, marking a new chapter in their architectural...
Remote and hybrid working is driving a permanent shift in how businesses are organising their tech....
Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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