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The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...
Teleport’s infrastructure identity platform has been named a 2026 SC Awards Finalist in the Best...
CoreView releases Tenant Resilience and Management to strengthen security and governance of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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