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Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...
Organisations can now confidently create highly accurate automation for common IT operations and...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
90% of respondents in new 451 Research report say they will significantly increase investment in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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