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AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its...

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...

HCL Technologies and NetBrain partner to help enterprises accelerate their network automation journey

HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...

USU wins Liechtensteinische Landesbank contract

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...

Infosys and Anthropic announce enterprise AI collaboration

Infosys teams with Anthropic to deliver industry-specific AI solutions, enhancing automation and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service