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Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster...

Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

Hyland launches Knowledge Enrichment to innovate AI workflows

Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...

Quest introduces new features to KACE offerings

New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...

Drata launches Third-Party Risk Management

Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service