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Extreme Networks expands adoption of Platform ONE for IT management

Extreme Networks reports growing adoption of Platform ONE, with customers using its AI-driven model...

Netox deploys AI control tower platform

Netox partners with Synechron to introduce ServiceNow's AI Control Tower

Cloud integration and DevOps capabilities

At the centre of applications, data, and infrastructure, Control-M orchestrates modern application...

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...

Navigating AI adoption and software quality in 2026

Tricentis' latest report explores the growing challenge of maintaining software quality amidst...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service