NEWS

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.

Read More

NEWS

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.

Read More

NEWS

SUSE Manager 4 makes IT transformation more cost effective and secure

SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.

Read More

NEWS

Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.

Read More

NEWS

SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.

Read More

BLOG

The Top Reason Most IT Organisations Can’t Quickly Resolve Critical Incidents

Most organisations today are digital businesses. In other words, they rely on electronic processes to run their core business. Digital processes dramatically streamline and enable more accurate and often higher quality operations. However, they also create major disruptions when there are problems with the applications or systems running these processes – or the Internet or corporate network enabling them. In other words, they are the source of critical events that become incidents requiring...

Read More

New solutions deliver enhanced data protection capabilities to secure sensitive data across major...
CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
One of Silicon V.alley’s most exciting technology companies invites Europe’s best software...
Matter, a cloud-automation and management platform for seamless enterprise deployments, has...
Research reveals organisations are beefing up enterprise network and application modernisation...
ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more