Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of Digitalisation World is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.
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Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.
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SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.
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Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.
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The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.
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Most organisations today are digital businesses. In other words, they rely on electronic processes to run their core business. Digital processes dramatically streamline and enable more accurate and often higher quality operations. However, they also create major disruptions when there are problems with the applications or systems running these processes – or the Internet or corporate network enabling them. In other words, they are the source of critical events that become incidents requiring...
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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