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Fluke Corporation introduces AI-driven enhancements to eMaint CMMS/EAM, aimed at streamlining...
LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining...
Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform...
Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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