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Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...
An exploration into the rising use of unauthorised AI tools by employees, posing significant...
Leostream introduces a secure solution for external stakeholders, ensuring safe and efficient...
Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...
RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...
New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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