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GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
Aerospike has introduced a new curated set of Grafana dashboards built on over 400 documented...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
xtype unveils the 2026 State of ServiceNow Operations Survey at The ServiceNow World Forum, aiming...
As distributed work models become the norm, businesses need to respond quickly and effectively to...
OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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