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Matter, a cloud-automation and management platform for seamless enterprise deployments, has...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
WorkNest Secure unites cybersecurity, infosec, and data protection services under one roof,...
Helps customers unlock key insights to improve IT performance.
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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