Digitalisation World

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Bridging the AI expectations gap: how I&O leaders can align with business goals

Netskope's report highlights the communication gaps faced by I&O leaders in enhancing AI...

Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved...

Cybersecurity Forum highlights Europe’s digital grid challenges

The 8th Cybersecurity Forum in Brussels addressed power grid vulnerabilities as Europe adapts to...

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon...

Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...

Opsview forms strategic partnership with multi-cloud experts UKCloud

Opsview provides UKCloud with an out of the box monitoring solution for all of their core platforms.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service