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Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...
Software AG has been working with Vietnam-based Military Commercial Joint Stock Bank (MB Bank) to...
Upgraded on-prem solution features a streamlined user interface, server and storage management...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...
Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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