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Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

LogicMonitor advances AI-driven enterprise IT operations with Edwin AI

LogicMonitor is focusing on increased use of AI in IT operations to improve efficiency and support...

Ai governance lags behind rapid adoption: a call for responsible deployment

A new report from OpenText highlights gaps in security and governance as enterprises rapidly adopt...

The impact of Agentic AI on the future of customer service

New insights examine how agentic AI is being adopted in customer service and its impact on...

The evolving role of CISOs in the AI era

A survey of 650 global CISOs examines how security leaders are navigating AI adoption, expanding...

Flashpoint Ignite adds Intelligence Requirements to align CTI with business priorities

Flashpoint introduces Intelligence Requirements within Ignite to enhance cyber threat intelligence...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service