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LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...
SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
More than half of IT pros are not using machine learning in their environment.
New data highlights the challenges and opportunities in software release management, emphasising...
Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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