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Green Gourmet partners with Emerge Digital to double turnover by 2028

Green Gourmet partners with Emerge Digital to enhance technology infrastructure, supporting plans...

AlgoSec's new security management solution: A33.20

AlgoSec's latest release, A33.20, aims to enhance network security operations by providing improved...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Freshworks and Pink Elephant EMEA join forces

Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...

Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service