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Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...
Aruba, a Hewlett Packard Enterprise company, has introduced Aruba ESP (Edge Services Platform),...
UK government faces technical debt challenges as AI adoption grows, demanding modernisation and...
Survey highlights scale of frustrations with the pandemic customer experience.
The numbers are in, and they paint a picture of transformation at unprecedented scale. As MIT's...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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