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Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...

NETSCOUT launches Visibility as a Service

Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...

Strong momentum behind DataOps

90% of respondents in new 451 Research report say they will significantly increase investment in...

Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

Southco unveils new facility in Thailand

Southco opens a new facility in Chon Buri, Thailand, expanding its manufacturing and supply...

Technology gives a helping hand

Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service