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AI is increasingly being integrated into shared services, with organisations exploring its...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
Snowflake announce plans to acquire Observe, aiming to enhance their AI Data Cloud with...
Financial institutions benefit from hosted private cloud solutions, balancing modernisation with...
Advania UK cements its leading position in the UK tech sector following the integration of CCS...
Gartner forecasts a $6.08 trillion IT expenditure for 2026, marking a 9.8% growth from 2025....
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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