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Cinven's investment emphasises Smart Communications' role as a leading cloud-native provider,...
Creates 300 Dublin-based jobs.
OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...
New research reveals UK businesses' evolving approach to resilience, highlighting reliance on AI...
The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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