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The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...
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Creative ITC has established its U.S. headquarters in Houston to support growth across North...
New research reveals overconfidence in AI security efforts among UK organisations, with many...
HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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