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Blackstar Solutions enhances customer retention with Highlight

Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...

Legacy platforms and cost of change are biggest hindrances to data management

d that legacy data platforms are the biggest obstacles to improving their data management and...

AI adoption surges amidst data vulnerabilities

Businesses are embracing AI despite data concerns, highlighting a need for strong infrastructure...

Autonomous cloud addresses cost and performance issues

Ultima’s new automated cloud service set to change cloud market.

Chronosphere unveils AI-guided troubleshooting to transform incident resolution

Chronosphere introduces innovative AI-guided solutions to enhance production incident...

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service