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Improving service resiliency and incident automation

One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1...

CA Technologies unveils autonomous AI for IT operations capabilities

CA Technologies has marked a major milestone in the company’s autonomous strategy with the...

Mitsubishi Electric expands into OT cybersecurity

Nozomi Networks begins a new phase of growth following the acquisition, continuing its independent...

USU simplifies IT service management

Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...

ServiceNow to acquire indoor mapping disruptor Mapwize

Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...

ConnectWise unveils Network Monitoring and Management solution

ConnectWise brings core and advanced network monitoring and management capabilities to its...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service