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World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...
Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...
Return trip to correct same issue on same device will receive one-month credit.
Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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