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Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...
New research shows a dangerous complacency in UK cybersecurity strategies, leaving businesses...
Westcon-Comstor partners with UiPath to streamline AI automation distribution, fostering growth and...
Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.
Keysight partners with Airbus on the SpaceRAN project to support the development of 5G...
e2e-assure and A&O Corsaire have formed a partnership to support UK organisations with compliance...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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