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Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.
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SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.
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Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.
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The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.
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Most organisations today are digital businesses. In other words, they rely on electronic processes to run their core business. Digital processes dramatically streamline and enable more accurate and often higher quality operations. However, they also create major disruptions when there are problems with the applications or systems running these processes – or the Internet or corporate network enabling them. In other words, they are the source of critical events that become incidents requiring...
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SignalFx, a leader in real-time cloud monitoring and observability for infrastructure, microservices, and applications, has raised $75 million in Series E funding led by Tiger Global Management with participation from existing investors. The primary equity financing brings total funding raised to $179 million and will accelerate product development and the company’s rapid global expansion.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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