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Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

ServiceNow to acquire artificial intelligence powered platform G2K to transform retail and beyond

ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...

Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a...

Forescout launches VistaroAI to introduce Agentic AI into cybersecurity operations

Forescout Technologies has introduced VistaroAI, an AI-based cybersecurity platform designed to...

Want to innovate like Netflix?

Boost your data in three steps. By Benjamin Ross, Director, Delphix.

Pushing forward with AI: navigating risks and governance challenges

AI adoption is increasing across organisations, despite ongoing concerns around security,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service