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Christian Stanford has been appointed VP of Partners for DigiCert in EMEA, where he will oversee...
Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack...
Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.
The CPS teams up with Exponential-e to enhance digital efficiency and connectivity across 30 sites,...
Creative ITC has inaugurated its U.S. headquarters in Houston, enhancing its infrastructure...
Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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