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Cloudflare has acquired Human Native, an AI data marketplace, to develop tools that help creators...
New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...
Databricks launches Genie Code, an autonomous AI agent designed to assist data engineers with...
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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