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ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations,...

Dynatrace expands AI observability with AWS integrations

Dynatrace surpasses $1 billion in AWS Marketplace sales, enhancing AI observability and cloud...

AI-powered workflows enhance enterprise productivity

Cognizant partners with Microsoft to infuse AI across enterprises, propelling innovation and...

Onecom opens customers’ eyes to network performance with Highlight

Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...

Cameo Services reveals leadership restructure for 2026

Cameo Services restructures senior leadership to support international growth following...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service