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Advancing connectivity in Boston with 400G solutions

TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the...

Splunk enhances IT Operations solutions

Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster...

Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service