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Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...
Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and...
The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...
Westcon-Comstor partners with UiPath to streamline AI automation distribution, fostering growth and...
Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Birmingham City University partners with Exponential-e to implement a cloud-based communications...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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