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Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...
The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...
Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...
AI could double the strain or solve it.
Lansweeper, provider of the IT asset management solution of the same name, has announced its new...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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