Digitalisation World

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Micro Focus launches new framework for best practice approach to modernisation projects

Modernisation Maturity Model based on three decades of experience across thousands of successful...

Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

Enhancing life insurance services through digital transformation

TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing...

BMC to acquire Compuware

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...

Organisations struggle to meet application delivery requirements

Research reveals organisations are beefing up enterprise network and application modernisation...

Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service