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SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service...

ManageEngine opens first exclusive data centres for the UK

ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and...

Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...

Qualys releases Global IT Asset Inventory (AI) Cloud App

Qualys, Inc. has introduced its global IT Asset Inventory (AI) Cloud App, which provides Security...

Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

AI in 2026: ensuring safe and accountable use

In advance of Safer Internet Day, Sean Tilley, Senior Sales Director EMEA at 11:11 Systems, found...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service