Digitalisation World

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BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

Transforming IT Service and Asset Management?

Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...

NETSCOUT launches Visibility as a Service

Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...

Mid-market organisations grapple with IT skills shortage

Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...

Cybersecurity Forum highlights Europe’s digital grid challenges

The 8th Cybersecurity Forum in Brussels addressed power grid vulnerabilities as Europe adapts to...

Lenovo appoints Tikiri Wanduragala as new UKI ISG Technology Leader

Lenovo appoints Tikiri Wanduragala as the new Technology Leader for its UKI business, with a focus...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service