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Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs,...
Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...
Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...
Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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