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New integrations empower customers to accelerate DevOps at scale through visibility into IT assets...
Cloudera's latest release brings private AI capabilities on-site, enhancing security and...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...
The 2026 App Innovation Report examines application modernisation and its impact on AI adoption and...
With potential tariffs looming, the resilience of British exports is tested as key industries face...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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