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AI is increasingly shaping decision-making among UK business leaders, with a significant portion...
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Together the companies will support IT leaders with digital transformation and hybrid work...
Softline Group Northern Europe and HDI Group become the first two organizations certified.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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