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CIMPOR, in collaboration with Vodafone Portugal and Ericsson, has completed a deployment of private...
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...
ShareGate research highlights the challenges organisations face as AI adoption outpaces existing...
Veeam Software expands its offerings with Veeam Data Cloud for Managed Service Providers,...
AlphaSense strengthens its presence in APAC and EMEA, aiming to enhance AI capabilities and expand...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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