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Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to...

ServiceNow acquires Raytion

Raytion’s industry-leading information retrieval technology will enable unified real-time access...

Orbus Software enhances integration with ServiceNow Platform

Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.

Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

Extreme Networks unveils ExtremeCloud IQ

Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...

Cognizant and ServiceNow form strategic partnership

Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service