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Driving leadership capability

New research from Towards Maturity uncovers how high performing learning organisations are...

Technology gives a helping hand

Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

Redefining cloud native management

New federated cluster management offering eases security compliance with centralized policy...

Avery Moon's rise to CTO at Pax8

Pax8 names Avery Moon as the new CTO to drive its AI-driven Marketplace vision for SMBs.

ALE empowers IT data driven decisions with OmniVista Cirrus Release 10

Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service