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Financial institutions benefit from hosted private cloud solutions, balancing modernisation with...
SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Lenovo's new portfolio addresses AI and data storage needs, offering innovative solutions for...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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