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Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
Litera unveils cutting-edge updates to its Foundation Platform, integrating AI-powered tools into...
Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.
Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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