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Central Nervous System for IT promises new era for AIOps

The Central Nervous System for IT gives enterprises the deepest visibility into complex multi-cloud...

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster...

Driving leadership capability

New research from Towards Maturity uncovers how high performing learning organisations are...

ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...

Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service