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SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
British organisations are increasingly adopting AI agents but face challenges in orchestration and...
Alteryx introduces new features to Alteryx One, enhancing AI capabilities and data governance for...
Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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