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VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...
Extreme Network has ntroduced the Extreme 9000 series, featuring the Extreme 9920 intelligent...
Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
New product helps improve end-user experience by empowering organisations to manage the operational...
Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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