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Tech Mahindra and University College London are collaborating on research and solution development...
Extensive, long-term framework agreement with eight-figure total volume.
TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...
Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT...
The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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