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The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant...

JumpCloud introduces AI tools for secure enterprise adoption

JumpCloud introduces AI features that aim to enhance safe innovation and compliance, ensuring...

HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...

British IT exports braced for impact amid tariff threats

With potential tariffs looming, the resilience of British exports is tested as key industries face...

Improving service resiliency and incident automation

One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1...

The dual disconnect: addressing AI maturity gaps in enterprises

JumpCloud's latest report sheds light on the disparity between perceived and actual AI readiness...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service