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HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
ServiceNow’s planned acquisition of Armis aims to expand its market position and add capabilities...
Trellix unveils innovations in cybersecurity, bolstering the convergence of OT-IT environments and...
KOcycle's commitment to sustainability earns them the King’s Award for Enterprise, highlighting...
The State of Application Strategy Report outlines AI’s progression into a production workload,...
Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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