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Skillsoft launches its upgraded platform to link skills development with business outcomes amidst...
UK tech consultancies face skills shortages while holding idle talent, costing billions. Talent...
Extensive, long-term framework agreement with eight-figure total volume.
Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous...
New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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