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The TrendAI framework offers a structured approach to threat attribution, emphasising evidence over...
Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...
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Partnership to drive new opportunities for the UK channel, addressing the needs of enterprises to...
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
Refining network monitoring vital in optimising performance but cost issues remain.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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