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Azul reports growth in FY26, driven by product development, customer adoption, and strategic...
Integration of PRTG Network Monitor with Martello’s Savision iQ provides network administrators a...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Tenable Research has identified a vulnerability in a Microsoft GitHub repository that could affect...
Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles...
LogicMonitor has expanded its platform to support Autonomous IT, combining visibility, context, and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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