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Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
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Large enterprises express concern that AI may not deliver the resilience and business continuity...
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring...
Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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