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Orion Platform-based Web Performance Monitor (WPM) 3.0 and SaaS-based SolarWinds Pingdom to provide...
Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...
Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform...
CTERA's InsightAI introduces a transformative approach to data management, blending AI-driven...
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
Despite security concerns, organisations are advancing with AI deployment, underscoring governance...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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