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World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
A new report reveals a more disciplined approach to quantum computing as organisations demand...
On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...
Elida Beauty partners with SnapLogic to establish a modern IT environment post-spin-off, aiming to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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