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SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
90% of respondents in new 451 Research report say they will significantly increase investment in...
Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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