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Absolute Security enhances its cyber resilience platform with AI integration to mitigate costly...
Your.Cloud acquires Comm-Tech to enhance TICTS sector expansion in the UK, marking a strategic move...
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New insights examine how agentic AI is being adopted in customer service and its impact on...
Multi-cloud support, including Amazon S3, Google Cloud, and Microsoft Azure, eliminates file share...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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