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NinjaOne has launched an IT Asset Management feature designed to give IT teams greater visibility...
Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...
Lumen Technologies is integrating Blue Planet’s AI agents into its network operations to support...
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
Enterprises face challenges post-cyberattack, with operational disruptions lasting days. Absolute...
Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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