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IT in “hyper-care” mode to meet unprecedented digital demand.
BMC has launched BMC Automated Mainframe Intelligence (AMI) Cloud, a new product portfolio to help...
HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...
ISACA introduces the AAIR certification, aimed at equipping professionals to govern AI effectively...
Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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