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Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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