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SnapLogic has introduced platform enhancements designed to connect AI with enterprise workflows,...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
IONOS report reveals UK SMBs weigh AI adoption amidst cost, time, and trust challenges, preferring...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Girl Tech programme helps over 2,000 young women pursue digital careers, championing gender parity...
HUBER+SUHNER and Aurora Networks collaborate to enhance Vodafone’s cable network with next-gen...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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