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TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing...
Extensive, long-term framework agreement with eight-figure total volume.
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
Nasuni introduces File IQ Premium and Ops IQ, revolutionising how enterprises gain insights from...
TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the...
Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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