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Blackstar Solutions enhances customer retention with Highlight

Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...

Celebrating the SysAdmins that kept the industry moving through the pandemic

Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...

ServiceNow to acquire Lightstep

Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

Delivering performance management for business-critical applications

Supports more than 1,000 voice, video, and business data applications with the ability to...

Virtual Instruments acquires Metricly

Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service