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New research reveals overconfidence in AI security efforts among UK organisations, with many...
Liberty Lake Cloud has introduced its new Vega Cloud Management Platform­ that is designed to help...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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