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Park Place Technologies has strengthened its software portfolio with the purchase of...
The UK is outpacing Europe in AI integration at work, with its workforce embracing advanced AI...
Before-and-after analysis and one-second root cause granularity for open-source and NoSQL...
JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a...
Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...
Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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