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Hyland has expanded its enterprise content management (ECM) portfolio with new updates aimed at...
Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.
Dynatrace surpasses $1 billion in AWS Marketplace sales, enhancing AI observability and cloud...
Tenable Research has identified a vulnerability in a Microsoft GitHub repository that could affect...
Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
The new CIS Companion Guides provide security guidance for emerging AI environments, including LLMs...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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