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NTT DATA has introduced an AI-driven SDI Services Agent designed to support enterprise...
Kyndryl has expanded its collaboration with Google Cloud to support businesses in modernising...
Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...
Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...
Birmingham City University partners with Exponential-e to implement a cloud-based communications...
A new survey from leading market research firm IDC reveals that a unified view of digital...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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