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ServiceNow’s EU-centric service delivery offering will provide customers more flexibility to meet...
Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...
Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Helps customers unlock key insights to improve IT performance.
Company remains committed to building on vendor-agnostic, open-platform approach to support the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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