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The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
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The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...
Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...
Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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