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Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Karlton Gray ascends to drive collaboration within Schneider Electric's partner ecosystem, focusing...
IT teams report a significant increase in challenges surrounding migrating and managing remote...
Leading technology and workforce development companies release comprehensive report, analyzing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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