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LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further...

States of Guernsey and Apogee expand multi-vendor IT collaboration

The States of Guernsey has partnered with Apogee to modernise IT services with a comprehensive,...

ServiceNow announces a strategic collaboration agreement with AWS

ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200...

Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...

Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

Leading technology distributor appointed strategic distributor for Sandvine.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service