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Lumen Technologies is integrating Blue Planet’s AI agents into its network operations to support...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Comms365 introduces sat365, a versatile satellite connectivity solution simplifying LEO services...
Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data...
Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT...
THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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