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90% of respondents in new 451 Research report say they will significantly increase investment in...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
F5 unveils new AI-powered tools to streamline operations and enhance security for cross-functional...
Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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