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BMC embeds GPT across AI-driven service and operations management portfolio.
Virtual Instruments has become Virtana, a company focused on providing customers with the...
CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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