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Yokohama platform release includes teams of preconfigured AI agents now available for faster...
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New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
The first NetOps console server with both Smart Out-of-Band management and advanced automation...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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