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Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin Hodgson, Director Northern Europe at Paessler GmbH.

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NEWS

Growing Demand for results and ROI from IT investments and decisions

To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...
New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
New suite is designed to break down silos and provide comprehensive visibility and security across...
Reimagining employee experience, Nexthink empowers organizations to proactively optimize business...
SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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