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Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack...
New IT platform unifies the business user experience and improves operational efficiency by...
Turning data into experience.
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Virtual Instruments has become Virtana, a company focused on providing customers with the...
New integration creates exceptional shared experiences by converging IT staff, employee, and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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