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UK government faces technical debt challenges as AI adoption grows, demanding modernisation and...
An analysis of AI security in enterprises reveals concerning permission levels, impacting incident...
Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
NETSCOUT's latest solutions aim to improve observability in remote locations and streamline SSL/TLS...
Major expansion in UK's AI programme offers free training to equip 10 million individuals with...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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