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Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Payara Services recieves multiple Cloud Excellence nominations

Payara Services gains recognition in the Cloud Excellence Awards 2025 for its innovation in Java...

Delivering application support

Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...

Diversity in tech is on the up – but there’s still more to be done

Talent and training partner, mthree, which supports major global tech, banking, and business...

Forescout launches VistaroAI to introduce Agentic AI into cybersecurity operations

Forescout Technologies has introduced VistaroAI, an AI-based cybersecurity platform designed to...

Renaissance partners with TP-Link for enhanced networking solutions in Ireland

Renaissance teams up with TP-Link to expand networking solutions, utilising TP-Link's Omada...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service