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Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
Keysight partners with Airbus on the SpaceRAN project to support the development of 5G...
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
With identity fraud impacting UK businesses, Signicat appoints Ray Ryan to lead its operations in a...
UK executives face rising pressures from AI-accelerated decision-making, grappling with the demand...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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