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IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote...

Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

Westcon-Comstor's strategic step towards sustainability

Westcon-Comstor partners with ecoDriver and Powercor to enhance carbon emission reduction efforts...

New NDR capabilities aim to improve cybersecurity

Trellix unveils innovations in cybersecurity, bolstering the convergence of OT-IT environments and...

JumpCloud introduces AI tools for secure enterprise adoption

JumpCloud introduces AI features that aim to enhance safe innovation and compliance, ensuring...

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service