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BMC embeds GPT across AI-driven service and operations management portfolio.
Looks to increase company’s Indian employee base by at least 25 percent this year further...
Harness report finds that AI coding tools are being widely adopted in software engineering, with...
A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals,...
Feedonomics’ Agentic Catalog Exports and their role in product data syndication across AI-driven...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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