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German clients will benefit from expanded Professional and Managed Services.
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
New capabilities integrate observability, incident response, service management, and AIautomation...
Morpheus Data has rolled out enhancements to its next-gen multi-cloud management platform (CMP) in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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