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Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
Keysight partners with Airbus on the SpaceRAN project to support the development of 5G...
Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...
LogicMonitor has expanded its platform to support Autonomous IT, combining visibility, context, and...
At Kaseya Connect Europe in Prague, Kaseya outlined updates to its Kaseya Intelligence platform,...
Tech Mahindra partners with Microsoft to launch an AI platform for telecoms, aiming to enhance data...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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