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Edith Harbaugh has rejoined LaunchDarkly as CEO, leading the company through AI-driven innovation...
Businesses are increasingly adopting AI agents, yet hesitate to grant full autonomy due to concerns...
An analysis of AI security in enterprises reveals concerning permission levels, impacting incident...
Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing...
More than a quarter of decision-makers, managers and engineers working in asset management roles in...
BMC has partnered with AWS to enhance intelligent automation, emphasising data orchestration at a...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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