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Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
BCS Consultancy expands its global reach with a new office in Cape Town, aiming to strengthen local...
Aruba has joined the International Data Spaces Association (IDSA) to support the development of...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...
The Bank of England's investment in IT hardware reflects an evolving digital strategy addressing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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