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Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in...
RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...
SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
New integrations empower customers to accelerate DevOps at scale through visibility into IT assets...
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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