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UK executives report faster decision-making as AI adoption grows

UK executives face rising pressures from AI-accelerated decision-making, grappling with the demand...

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

SentinelOne launches Singularity RemoteOps Forensics

New solution combines forensics evidence with real-time telemetry to deliver unified insights into...

Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

Marketing with AI Agents: The collaboration between SAP and Google Cloud

SAP and Google Cloud have announced a partnership focused on integrating AI agents into marketing...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service