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SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.
Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...
70 new tech jobs to be created over next two years.
Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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