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AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
Seven-year ICT services contract spans 23 countries and 10,000 staff.
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The National Geographic Society is collaborating with AWS to digitise and centralise its media...
Automated assurance software rapidly resolves network issues and improves service reliability.
A study reveals vulnerabilities in UK commerce, putting £1.7 billion in annual sales at risk due...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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