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Sustainable networking enhancements

Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Simplifying operations and improving security

New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to...

ServiceNow and OpenAI expand enterprise AI collaboration

ServiceNow has expanded its collaboration with OpenAI to integrate advanced AI capabilities into...

SUSE supports AWS European sovereign cloud launch

SUSE partners with Amazon Web Services for the European Sovereign Cloud, aiming to address...

NinjaOne expands Automated Endpoint Management Platform

NinjaOne now delivers Mac coverage through a single interface.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service