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Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

Highlight simplifies complex networks with new Grid View

Gamma is one of the first users of Highlight’s Grid View.

ManageEngine opens first exclusive data centres for the UK

ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and...

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...

Teradata and ServiceNow partner

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service