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Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...
Cameo Services restructures senior leadership to support international growth following...
The Data Centre Alliance announces a new Advisory Board to guide strategic initiatives in the data...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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