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IT automation for private clouds

The Nutanix hyperconverged infrastructure (HCI) platform is integrated with the ServiceNow IT...

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...

ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...

Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

Unified remote monitoring and management

Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service