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SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
A new survey from leading market research firm IDC reveals that a unified view of digital...
False positives and incorrect notifications about possible problems are the main source of...
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
CIMPOR, in collaboration with Vodafone Portugal and Ericsson, has completed a deployment of private...
SecurEnvoy appoints Giuseppe Sesta as Regional Sales Manager for Western Europe, focusing on...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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