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IT ops and security staff leave businesses at risk

Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...

Thrive unveils advanced network detection and response service

Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...

Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

Calero expands Technology Business Management leadership with VP appointment

Calero appoints Hyoun Park as VP of Telecom & Mobility Management to support the company’s...

Lumen advances AI network upgrade with Blue Planet

Lumen Technologies is integrating Blue Planet’s AI agents into its network operations to support...

Quest introduces KACE offerings

New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service