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Cautious steps: UK SMBs and AI adoption trends

IONOS report reveals UK SMBs weigh AI adoption amidst cost, time, and trust challenges, preferring...

UK IT teams tackle alert fatigue amid growing challenges

UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...

Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...

The state of cyber resilience: overcoming operational disruptions

Enterprises face challenges post-cyberattack, with operational disruptions lasting days. Absolute...

Mid-market organisations grapple with IT skills shortage

Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...

Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service