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New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Snowflake announce plans to acquire Observe, aiming to enhance their AI Data Cloud with...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
New suite is designed to break down silos and provide comprehensive visibility and security across...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
Renaissance teams up with TP-Link to expand networking solutions, utilising TP-Link's Omada...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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