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Indurex launches with a mission to unite process safety and cybersecurity, offering real-time...
Recent findings reveal a widening gap in the oversight of AI systems within British organisations.
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
ServiceNow has expanded its collaboration with OpenAI to integrate advanced AI capabilities into...
UK businesses focus on AI pricing strategies, but struggle with outdated billing systems.
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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