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Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new...

BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...

HCL Technologies and NetBrain partner to help enterprises accelerate their network automation journey

HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...

The UK's fragmented data backup practices: risks and remedies

Over 30% of UK's organisations neglect comprehensive data backups, risking severe disruption from...

IT business-to-business market to hit a $6.7 trillion value in 2025

Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service