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ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
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Application innovation is at the heart of the digital economy. A new era of apps is redefining what...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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