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SUSE partners with Amazon Web Services for the European Sovereign Cloud, aiming to address...
Ivanti has published findings of a new survey which studied IT challenges and the benefits of...
ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
Opens up a new dimension of monitoring for IoT environments.
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Akamai Technologies partners with Visa to strengthen identity and fraud controls in AI-driven...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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