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LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...
Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...
Ivanti has released survey results highlighting the challenges faced by IT organisations when it...
Raytion’s industry-leading information retrieval technology will enable unified real-time access...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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