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AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
Senior executives say VSM puts organizations ahead in digital transformation and innovation.
Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...
All-in-one platform accelerates time to market through instant answers to improve application...
BMC embeds GPT across AI-driven service and operations management portfolio.
d that legacy data platforms are the biggest obstacles to improving their data management and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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