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The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
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By Mayke Nagtegaal, Messagebird.
Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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