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Schneider Electric promotes Karlton Gray to Director of Channels, UK & Ireland

Karlton Gray ascends to drive collaboration within Schneider Electric's partner ecosystem, focusing...

Central Nervous System for IT promises new era for AIOps

The Central Nervous System for IT gives enterprises the deepest visibility into complex multi-cloud...

SolarWinds closes the market’s hybrid IT observability gap

The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...

HCL Technologies and NetBrain partner to help enterprises accelerate their network automation journey

HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service