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Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
Next Generation AIOps capabilities powered by new algorithms add external data and events to drive...
Infosys teams up with AWS to enhance enterprise capabilities using generative AI, with a focus on...
ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance...
CloudCasa strengthens its data protection solution with new features for Red Hat OpenShift users,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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