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ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity,...
Ivanti, the company that unifies IT to better manage and secure the digital workplace, has...
New functionality helps organisations manage and reduce IT complexity to gain a competitive...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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