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Lumen Technologies is integrating Blue Planet’s AI agents into its network operations to support...
New research indicates that many UK IT leaders do not yet have comprehensive AI governance...
Calero appoints Hyoun Park as VP of Telecom & Mobility Management to support the company’s...
Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...
The German auto maker is driving its digital transformation with the help of Software AG.
AI could double the strain or solve it.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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