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CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
Worldwide AI spending is set to reach $2.52 trillion by 2026, seeing significant growth in AI...
Only 1 in 5 employees feel their organisation is very prepared for hybrid working.
Pax8 names Avery Moon as the new CTO to drive its AI-driven Marketplace vision for SMBs.
The CPS teams up with Exponential-e to enhance digital efficiency and connectivity across 30 sites,...
ISM makes it easier for businesses to efficiently manage software-defined data centres.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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