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Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
Summer release offers insights into network health from devices and interfaces to infrastructure,...
Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...
Latest Now Platform update includes features that empower people to do their best work, create...
Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...
IONOS partners with Emma in hopes to enhance European multi-cloud solutions, providing sovereignty,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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