Sorry, there is no news to show.

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Software Intelligence Platform enables seamless education journeys for law students and...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more