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Support for 50k hosts and cross-cluster distributed tracing, analytics, and management deliver...
Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Park Place Technologies is strengthening its Professional Services portfolio with offerings...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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