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New insights examine how agentic AI is being adopted in customer service and its impact on...
Peer Software has updated its Partner Programme with a focus on strategic alliances and resources...
The STFC's Hartree Centre unveils the Mary Coombs supercomputer, enhancing AI capabilities and...
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...
Rapid7 partners with ARMO to expand cloud and application runtime security as part of exposure...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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