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Gartner forecasts a 7.9% rise in IT spending in 2025 amid ongoing AI initiatives, despite an...
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Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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