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Company will extend universal cloud operating model to consistently run apps and data anywhere.
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Opens up a new dimension of monitoring for IoT environments.
ServiceNow’s EU-centric service delivery offering will provide customers more flexibility to meet...
Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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