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iManage announces new leadership appointments in partner strategy

iManage has appointed Ryan Begin as Vice President, Technology Partnerships and Ecosystem Strategy,...

Nokia integrates Pure Storage and Red Hat OpenShift in cloud-native telco architecture

Nokia partners with Pure Storage and Red Hat OpenShift to deliver a cloud-native telco architecture...

AI agents in the workplace: balancing innovation with caution

Businesses are increasingly adopting AI agents, yet hesitate to grant full autonomy due to concerns...

SolarWinds introduces N-central 12.2

SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...

Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service