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New broadband standards aim to reduce energy use in Europe

European broadband standards aim to lower energy use in homes, with potential savings comparable to...

AlgoSec's new security management solution: A33.20

AlgoSec's latest release, A33.20, aims to enhance network security operations by providing improved...

The shift from Agentic AI to Physical AI: A technological evolution

Three key trends in the sensor market from CES 2026: the rise of physical AI, renewed industrial...

Komprise raises $24m Series C funding

Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service