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ServiceNow integrates Anthropic’s Claude model into its AI platform to support productivity and...
Opengear has introduced two new advanced offerings. These innovative solutions will simplify...
Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...
Opens up a new dimension of monitoring for IoT environments.
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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