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Elastic launches a solution to simplify AI agent development with context-driven capabilities,...
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Docusign has updated its Intelligent Agreement Management platform in the UK, adding new features...
WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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