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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
Software intelligence platform used to optimize pipeline conversion in real-time, increase bookings...
SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
ISM makes it easier for businesses to efficiently manage software-defined data centres.
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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