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Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
Zenture Partners joins forces with Momentum, enhancing telecom lifecycle management with...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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