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Partnership to drive new opportunities for the UK channel, addressing the needs of enterprises to...
UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Software leader for IT service providers also announced new partnerships, product integrations and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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