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Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

Bridging the AI adoption gap in the manufacturing industry

Exploring the challenges and aspirations of AI adoption in the manufacturing sector, amidst the...

Westcon-Comstor's strategic step towards sustainability

Westcon-Comstor partners with ecoDriver and Powercor to enhance carbon emission reduction efforts...

Tanium unveils Total Experience for ServiceNow

New integration creates exceptional shared experiences by converging IT staff, employee, and...

Paessler and Martello partner for enterprise IT infrastructure monitoring

Integration of PRTG Network Monitor with Martello’s Savision iQ provides network administrators a...

ServiceNow releases its most comprehensive set of new AI innovations

Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service