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New research reveals UK businesses' evolving approach to resilience, highlighting reliance on AI...
Park Place Technologies has strengthened its software portfolio with the purchase of...
Ataccama unveils a new platform to revolutionise data management, enhancing speed and reliability...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
2019 set to be the year of adaptive workspace management.
Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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