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HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
Seven-year ICT services contract spans 23 countries and 10,000 staff.
The German auto maker is driving its digital transformation with the help of Software AG.
Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
Park Place Technologies has strengthened its software portfolio with the purchase of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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