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Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...
Phoenix has been recognised as a VMware Pinnacle Partner, reflecting its ongoing collaboration and...
Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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