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The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS

Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across the tech industry. Private 5G in enterprise and greater investment in cloud will also advance in 2023 as digitalisation continues to drive sweeping change in the way the world connects, consumes and...

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Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT services provider based in Atlanta, Georgia.

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NEWS

Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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NEWS

Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role assisting the monitoring tasks of the Compact Muon Solenoid (CMS) experiment at the European laboratory for particle physics, CERN.

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NEWS

BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive advantage.

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IT teams report a significant increase in challenges surrounding migrating and managing remote...
Senior executives say VSM puts organizations ahead in digital transformation and innovation.
Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...
Leading agentless device security platform provider Armis, and cloud visibility and analytics...
Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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