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ABBYY announces its 2026 MVP Class, celebrating global experts advancing automation with Document...
Westcon-Comstor has signed a distribution agreement with Meter to make its networking-as-a-service...
New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.
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Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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