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Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
New enhancements include Venafi integration for better security controls.
AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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