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The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
Opens up a new dimension of monitoring for IoT environments.
Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...
COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS...
ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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