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Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Rubrik has introduced the Andes 5.2 release of its market-leading Cloud Data Management solution...
VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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