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Executives demand faster innovation, stronger ROI and resilience

New research highlights executive priorities amidst evolving pressures, showcasing the pivotal role...

Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

C-level execs struggle to measure business capacity

Precursive, UK provider of the resource management and OpsTech solution, has published research...

Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

Leading technology distributor appointed strategic distributor for Sandvine.

Red Hat bolsters Hybrid Cloud Automation

Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service