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Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Aerospike has introduced a new curated set of Grafana dashboards built on over 400 documented...
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
Refining network monitoring vital in optimising performance but cost issues remain.
Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...
Leading technology distributor appointed strategic distributor for Sandvine.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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