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TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

IT business-to-business market to hit a $6.7 trillion value in 2025

Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...

Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...

Enhancing security posture in a dynamic workplace

With evolving workspaces, Hexnode bolsters security strategies by integrating advanced compliance...

Synaptek and Zenoss partner to deliver a 'first' in the IT service desk of the future

Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application...

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service