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Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Snowflake introduces Project SnowWork, an AI platform aimed at accelerating workflows and...
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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