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Red Hat unveils its Digital Sovereignty Readiness Assessment tool to gauge organisational digital...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
Support for 50k hosts and cross-cluster distributed tracing, analytics, and management deliver...
Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...
GoCanopy raises €2.1m to expand its AI platform for institutional real estate investment and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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