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The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...
Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI...
Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities...
Discover how Black Duck's latest development aims to keep you ahead of AI-driven cyber threats with...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
Jonathan Berger is appointed by SonicWall to lead global channel strategies and enhance partner...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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