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IT leaders seek to consolidate support and services into a single vendor to achieve greater...
AlgoSec’s latest product release delivers automated application connectivity and security policy...
AI is being used alongside existing DevOps practices, with reported impacts on testing processes...
ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
Ultima’s new automated cloud service set to change cloud market.
Percona has appointed Louis Hood as Director of Global Partnerships and Channels to lead its global...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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