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BMC has launched BMC Automated Mainframe Intelligence (AMI) Cloud, a new product portfolio to help...
New product helps improve end-user experience by empowering organisations to manage the operational...
Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...
Cezary Zieba joins BCS with a mission to enhance operations in Poland and Central Europe.
Survey reveals gap between mission-critical importance of full-stack observability to business...
Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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