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Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...
Research reveals organisations are beefing up enterprise network and application modernisation...
Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform...
Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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