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Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...

AI in 2026: ensuring safe and accountable use

In advance of Safer Internet Day, Sean Tilley, Senior Sales Director EMEA at 11:11 Systems, found...

Multi-Cloud management for EU project

Morpheus Data has been chosen as the multi-cloud management platform for a strategic EU-wide...

Syncro launches XMM Unified IT and Security Management Platform

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

Freshworks unveils AI Agent to improve the customer and employee experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value,...

Assessing AI deployment risks and security challenges

Despite security concerns, organisations are advancing with AI deployment, underscoring governance...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service