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The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
The UK invests in 'Sunrise', a £45 million supercomputer to advance fusion energy research and...
Mastercam has expanded its Nordic operations by acquiring Advanced Mechanical Engineering AB,...
The rise of supply chain attacks highlights the vulnerability of MSPs, underscoring the need for...
UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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