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AI adoption surges amidst data vulnerabilities

Businesses are embracing AI despite data concerns, highlighting a need for strong infrastructure...

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...

Blackstar Solutions enhances customer retention with Highlight

Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

Nutanix expands integration with ServiceNow

Nutanix has expanded integration with the leading digital workflow company ServiceNow, as well as...

THE ICONIC elevates customer experience with Datadog's observability platform

THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service