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Extensive, long-term framework agreement with eight-figure total volume.
ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and...
Introduces new and improved software-defined solutions support, AWS and Azure workload...
The world’s first self-service IP (Internet Protocol) management platform has launched,...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
IT teams report a significant increase in challenges surrounding migrating and managing remote...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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