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The UK's IT skills shortage: A crisis and a call for innovation

The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...

PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...

ServiceNow to acquire Lightstep

Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...

Unlocking growth: The untapped potential of simplifying enterprise software

A new report reveals the hidden costs of software complexity in business, urging simplicity to...

Palo Alto Networks partners with UK's MoJ to enhance security

Palo Alto Networks teams with UK's Ministry of Justice to bolster digital security, optimize...

SailPoint introduces two new offerings

Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service