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Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

AI investment to surge by 2026

Worldwide AI spending is set to reach $2.52 trillion by 2026, seeing significant growth in AI...

Park Place Technologies acquires Inventory and Logistics Management solution

Park Place Technologies has announced the asset acquisition of a new inventory and logistics...

Britain leads Europe in AI adoption, emphasising its positive impact

The UK is outpacing Europe in AI integration at work, with its workforce embracing advanced AI...

SUSE positioned as Leader in Gartner's Magic Quadrant for Container Management

SUSE achieves Leader status in Gartner's Magic Quadrant, showcasing its strategic strengths in...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service