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British IT exports braced for impact amid tariff threats

With potential tariffs looming, the resilience of British exports is tested as key industries face...

Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams,...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster...

Snowflake announces new AI and data platform enhancements

Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.

Guarding AI: defence strategies against emerging threats

Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service