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Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...
New integration creates exceptional shared experiences by converging IT staff, employee, and...
Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...
ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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