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CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
Tech Mahindra partners with Microsoft to launch an AI platform for telecoms, aiming to enhance data...
Calero appoints Hyoun Park as VP of Telecom & Mobility Management to support the company’s...
Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
Precursive, UK provider of the resource management and OpsTech solution, has published research...
Summer release offers insights into network health from devices and interfaces to infrastructure,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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