NEWS

Reinventing hybrid infrastructure management

Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s most comprehensive hybrid IT infrastructure management and AIOps platform.

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VIDEO

Shedding light on your data centre

Less than 1% of IT companies have a complete view of their data centers.

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NEWS

C-level execs struggle to measure business capacity

Precursive, UK provider of the resource management and OpsTech solution, has published research that reveals only 15% of C-suite executives can accurately measure business capacity - defined as the volume of work that can be handled by an organisation.

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NEWS

Better IT infrastructure management across hybrid cloud environments

Upgraded product line simplifies the management of virtual resources and reduces infrastructure costs across on premise and public cloud environments.

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VIDEO

University of Kansas Transforms ITSM to Cognitive Service Management

Learn how the University of Kansas Health Systems transformed their ITSM to Cognitive Service management with BMC Helix.

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NEWS

Web performance monitoring enhancements

Orion Platform-based Web Performance Monitor (WPM) 3.0 and SaaS-based SolarWinds Pingdom to provide robust monitoring capabilities and simplify troubleshooting.

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ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
By Mayke Nagtegaal, Messagebird.
International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...
Software leader for IT service providers also announced new partnerships, product integrations and...
The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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