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People, Applications & IT: The Trifecta of Modernisation Resilience Planning

By John Young, Solution Architecture and Engineering, Sungard Availability Services.

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NEWS

BMC to acquire Compuware

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a full-service solution integrating DevOps.

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NEWS

Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

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NEWS

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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NEWS

Delivering cloud business insights

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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DXC Technology has signed an agreement with ElectraLink, the central body responsible for operating...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and...
Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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