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Opsview forms strategic partnership with multi-cloud experts UKCloud

Opsview provides UKCloud with an out of the box monitoring solution for all of their core platforms.

Park Place Technologies to open EMEA Operations Centre in Cork

70 new tech jobs to be created over next two years.

Westcon-Comstor first authorised training partner for Proofpoint in Europe

Westcon-Comstor partners with Proofpoint to deliver certified cybersecurity training across Europe,...

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Ian Anderson to lead Park Place Technologies' EMEA channel

Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service