NEWS

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

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NEWS

Unified remote monitoring and management

Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into one dynamic, easy-to-use solution.

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VIDEO

What does 2021 hold for the data centre industry?

DCS looks ahead to 2021 with Jim Hart, CEO, and Stephen Whatling, Chairman, Business Critical Solutions (BCS). Energy efficiency and sustainability, edge, investment, Brexit and skills are amongst the topics discussed.

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NEWS

Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in the ServiceNow platform and solutions for smart digital enterprise workflows. Linium, operating as the ServiceNow business unit of Ness Digital Engineering, a privately-held portfolio company of The Rohatyn Group, helps Fortune 100 clients and others leverage cloud technology to improve operational efficiency and user experience.

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BLOG

Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples to find a sense of normality despite the ever-changing circumstances, businesses face the responsibility of protecting employees in this unfamiliar new normal. By Kevin Turner, Digital Workplace Strategy Lead, EMEA, Unisys.

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BMC embeds GPT across AI-driven service and operations management portfolio.
SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...
Ivanti has released survey results highlighting the challenges faced by IT organisations when it...
Seven-year ICT services contract spans 23 countries and 10,000 staff.
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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