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Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT, HR and Finance solutions, has revealed how IT support services have coped since the start of the lockdown period.
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TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy and boost productivity and cost-efficiency with the help of automation and new technologies. The co-operation also enables more efficient utilization of data.
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Apptio has announced the integration of Apptio Cloudability with the cloud-based observability platform New Relic One. With this integration, Amazon Web Services (AWS) and Microsoft Azure users can leverage additional infrastructure performance metrics from New Relic One, such as memory and CPU utilization, allowing Apptio Cloudability to provide up to 15 percent more savings in rightsizing recommendations for compute resources.
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This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT monitoring and the maturity gap between Europe and North America.
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BMC's Control-M helps Tampa General automate data processes for enhanced health care and coordination.
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Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team through the pandemic.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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