NEWS

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on improving IT outcomes, service delivery, and employee satisfaction.

Read More

BLOG

MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

Read More

NEWS

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

Read More

NEWS

Paessler AG acquires Swiss technology company ITPS AG

Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland, the Czech Republic, and Romania as well as business activities in India. This strategic development comes in the run-up to IT-SA 2023 and marks another step in Paessler's ambition to offer its customers a diversified range of individual features for any infrastructure and monitoring objective.

Read More

NEWS

TeamViewer and Ivanti join forces

Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and Management offering.

Read More

NEWS

ServiceNow launches Now Assist

Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to accelerate productivity, improve experiences, and increase agility.

Read More

Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
Aerospike has introduced a new curated set of Grafana dashboards built on over 400 documented...
IT operations management updates bring new and expanded Azure support, helping tech pros better...
Tiered program offers resellers a streamlined, profitable experience through Auvik’s...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more