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BMC embeds GPT across AI-driven service and operations management portfolio.
To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and...
Enterprises face challenges post-cyberattack, with operational disruptions lasting days. Absolute...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
Leostream introduces a secure solution for external stakeholders, ensuring safe and efficient...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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