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A sector analysis of the results from a major database monitoring survey has revealed how and why...
IT in “hyper-care” mode to meet unprecedented digital demand.
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
The world’s first self-service IP (Internet Protocol) management platform has launched,...
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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