NEWS

Automation key to managing supply chain needs

ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage complex IT systems and changing supply chain needs.

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NEWS

Dynatrace enables rapid response to unpredictable application demands

Digital teams leverage continuous automation and AI-assistance to deliver essential business outcomes efficiently and cost-effectively.

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NEWS

Remote end user support and management now not so remote

Release extends discovery, inventory and configuration capabilities for local and remote PCs, laptops, servers, tablets and smart phones.

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NEWS

Vendor contract renegotiations are time-consuming

Ivanti has published findings of a new survey which studied IT challenges and the benefits of taking a unified approach to IT management. The resulting data shows vendor management and contract negotiation are particularly time-consuming endeavours for IT professionals. Half (50%) reported they work with 11 or more different vendors and nearly half (48%) claim they can spend weeks, or months, renegotiating vendor contracts each year.

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NEWS

Research highlights IT's biggest challenges

7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.

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Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...
New suite is designed to break down silos and provide comprehensive visibility and security across...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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