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Organisations can now confidently create highly accurate automation for common IT operations and...
Only 1 in 5 employees feel their organisation is very prepared for hybrid working.
Digital Space achieves Cisco 360 Managed Services Expert status, recognising its managed services...
Exploring the challenges and aspirations of AI adoption in the manufacturing sector, amidst the...
New capabilities integrate observability, incident response, service management, and AIautomation...
Fiverr’s new AI Video Hub enables brands to work directly with AI video creators on a range of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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