NEWS

IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT monitoring and the maturity gap between Europe and North America.

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NEWS

Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and coordination.

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NEWS

ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team through the pandemic.

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NEWS

Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its flagship database performance monitoring solution.

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VIDEO

Optimising the digital employee experience: Nexthink on the importance of proactive IT management

DW talks to Jon Cairns, Nexthink’s VP of Technical Services, focusing on the workplace changes brought about in response to the ongoing coronavirus pandemic. For some, it’s meant an acceleration of their existing digital transformation programmes; for others, it’s been a very rude awakening. When it comes to working towards a new, uncertain normal, proactive management of hybrid IT infrastructure and the digital employee experience are crucial.

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NEWS

Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps now available via the industry’s most advanced cloud networking platform.

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Freshservice unified incident response management with AI-enhanced alerting enables any business to...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Splunk has released The State of Observability 2024 report in collaboration with Enterprise...
Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...
Integrated environmental, social, and governance (ESG) solution combines the power of...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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