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Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
AvePoint introduces AgentPulse Command Centre, advancing AI agent governance across multicloud...
Precursive, UK provider of the resource management and OpsTech solution, has published research...
Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs,...
UK-based MSP Babble leverages NinjaOne to unify IT operations and strengthen compliance, improving...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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