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Despite security concerns, organisations are advancing with AI deployment, underscoring governance...
Aqilla's research highlights increasing confidence in AI's role in finance, as manual work...
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At the centre of applications, data, and infrastructure, Control-M orchestrates modern application...
ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...
Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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