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Modernising government IT systems: addressing technical debt amidst AI growth

UK government faces technical debt challenges as AI adoption grows, demanding modernisation and...

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing...

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...

Cisco launches Performance Insight and Visibility for Modern Applications on AWS  

New business metrics for Cisco Cloud Observability enable customers to significantly enhance...

NinjaOne expands reach with launch on Google Cloud Marketplace

NinjaOne's platform is now available on Google Cloud Marketplace, promising enhanced endpoint...

JumpCloud introduces AI tools for secure enterprise adoption

JumpCloud introduces AI features that aim to enhance safe innovation and compliance, ensuring...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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