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Tech Mahindra and University College London are collaborating on research and solution development...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
Amadeus chooses the Now Platform to provide the automation, quality control and global governance...
DXC Technology and ServiceNow have announced a collaboration to integrate AI into enterprise...
As UK businesses increasingly adopt AI, risky data-sharing practices arise, underscoring the need...
The world’s first self-service IP (Internet Protocol) management platform has launched,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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