Digitalisation World

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Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

Dynatrace extends cloud security

New runtime environment vulnerability analytics and support for the Go programming language...

Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service