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Britain's AI ambitions hindered by internal confessions

A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...

Freshworks unveils AI Agent to improve the customer and employee experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value,...

IT automation for private clouds

The Nutanix hyperconverged infrastructure (HCI) platform is integrated with the ServiceNow IT...

Veeam unveils new Data Cloud solutions for MSPs

Veeam Software expands its offerings with Veeam Data Cloud for Managed Service Providers,...

Puppet introduces new integrations with ServiceNow

New integrations empower customers to accelerate DevOps at scale through visibility into IT assets...

Luminance updates legal-grade AI for enterprise contracts

Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service