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New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Sophos introduces Workspace Protection, providing security for hybrid work environments and...
As AI technologies mature, enterprises transition from pilots to full-scale implementations,...
Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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