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ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...
Creates 300 Dublin-based jobs.
Offering expands on recently launched Rackspace Elastic Engineering by leveraging the power of...
The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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