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Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...
New Relic’s service level management experience helps developers, operators and executives...
The world’s first self-service IP (Internet Protocol) management platform has launched,...
Opens up a new dimension of monitoring for IoT environments.
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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