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ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster...

UK's journey from AI-curious to AI-native: embracing innovation with human oversight

The shift towards AI adoption in UK workplaces continues amid concerns over organisational...

Adapt or perish: SMBs and AI-driven cybersecurity challenges

AI is reshaping the cyber threat landscape for SMBs, with N-able's report Cybersecurity in the Age...

ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create...

Virtual Instruments acquires Metricly

Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...

HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service