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LogicMonitor acquires Catchpoint

LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining...

Climate control solutions for historic London bank

A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London...

Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...

SentryOne & QBS Technology expand distribution of database performance monitoring

SentryOne has announced a new partnership with QBS Distribution, a London-based distributor of...

UK government unveils cyber action plan to strengthen public sector security

The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...

Mastercam strengthens Nordic presence with acquisition

Mastercam has expanded its Nordic operations by acquiring Advanced Mechanical Engineering AB,...

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service