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Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...
The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
New suite is designed to break down silos and provide comprehensive visibility and security across...
CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
Advania UK cements its leading position in the UK tech sector following the integration of CCS...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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