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Cognizant partners with Microsoft to infuse AI across enterprises, propelling innovation and...
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CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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