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Pure Storage unveils enhanced partner programme with new 'Ambassador' tier

Pure Storage updates its partner programme, focusing on expertise, specialisation, and operational...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

UK IT professionals report high confidence in AI and cybersecurity readiness

New research reveals UK IT professionals are ahead in future-proofing for AI, despite challenges...

Businesses struggle with security amidst AI threats

Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and...

Dynatrace unveils agentic AI at Perform

Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT...

Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service