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Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Nokia selects Tutela to expand visibility to mobile network performance

Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...

Paessler launches new sensors to deliver better insights into server system health

Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...

The evolving role of CISOs in the AI era

A survey of 650 global CISOs examines how security leaders are navigating AI adoption, expanding...

New leadership at CirrusHQ: Matt Smith appointed as Head of Sales

CirrusHQ appoints Matt Smith as Head of Sales to support its cloud partnerships and organisational...

Cequence Security launches revolutionary AI gateway for enterprises

Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service